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Free Zoho Assistance

Free Zoho Assistance

A community of experts and end users working together to maximize the potential of the entire Zoho ecosystem, built by Zoho partners for everyone.

ZAN is not affiliated with Zoho Corporation, it is a partner created and supported network.

What Is ZAN?

Zoho Assistance Network is an online community of Zoho partners, Zoho consultants, enthusiasts and end users to provide a place where people can ask questions about using Zoho, collaborate with others on projects or just get ideas.  It's like a thinktank that helps you utilize the entire Zoho ecosystem.

Think of ZAN as a way to augment Zoho support and to bounce ideas off of other people who know Zoho back to front.

We are not focused on any single Zoho product, but all of them.  There is no solicitation allowed so it's a safe space for you to broaden your Zoho usage.

Not A Forum

ZAN isn't an online forum, it's an interactive discussion.  You can chat in real-time with people that can help, not post something and wait hours, days or years for an answer.  

There are great resources online for help, but none are real time chat systems with the ability to share screens or voice chat with help.

What About Paid Partners?

Partners and consultants obviously charge handsomely for their time, but even partners need help sometimes, which is why we have a dedicated partner only channel for questions and collaboration.

Our terms forbid anyone soliciting business from someone else on ZAN, but end users, other partners or consultants may reach out to members for additional help.  This helps the end user find a partner whom they can see actively participates and knows their stuff and it helps partners connect to potential new customers.

When you see "ZAN Support Partner" on public forums, these are partners providing expert advice on our network.

Everybody wins.

More Reasons To Join

If having access to a pool of experts who can help you isn't quite enough, we also offer free tools to all members to use as they see fit, accessible via the ZAN Tools option in the menu above.

You can also get the latest Zoho news, product information, available extensions, talk to Zoho trainers, participate in group projects and much more.

The real question is "why wouldn't you join a free community like this?"

Tools

Email Alias Tool

Need some email addresses so you can test your processes, forms, surveys or other Zoho development?

Our alias tool will give you disposable email addresses that you can use in your Zoho development and testing.

This tool will also create a proper CSV with names, addresses, your generated email and more so you can import it into any program.

Free to all ZAN members!

The Elephant In the Room

Why Discord?

You might be wondering: "why not use Zoho Cliq or Zoho Connect?".  This is a great question that was deliberated upon quite a bit.

Discord is a widely adopted feature-rich platform used by millions of people for community building and has almost no learning curve to use. Cliq and Connect are excellent tools but can sometimes feel too formal or corporate, we wanted something simple, organic and familiar.

Discord also has features that are well suited to the type of community we wanted to build, giving a wide variety of features and automation that was well suited to our model.  

Cliq and Connect are outstanding platforms, but for our needs, and after much debate, Discord works best for the ZAN community.

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