Partners and consultants obviously charge handsomely for their time, but even partners need help sometimes, which is why we have a dedicated partner only channel for questions and collaboration.
Our terms forbid anyone soliciting business from someone else on ZAN, but end users, other partners or consultants may reach out to members for additional help. This helps the end user find a partner whom they can see actively participates and knows their stuff and it helps partners connect to potential new customers.
When you see "ZAN Support Partner" on public forums, these are partners providing expert advice on our network.
Everybody wins.